Chargers Details

Top up method:Deposit by Bank Transfer

Bank : Maybank
Account number:562807504680
Account name: HOYOPAY SDN BHD
After top up transfer, please proceed to log in HOYOYO and fill up the top up form and upload bank transfer receipt or screen shot. We will confirm your transfer within 1-2 working days.

Charges Sections (Applied for all Japanese Websites)

International Shipping Cost, click>here.

**If there is extra operation fees incurred during purchasing, all costs will be charged accordingly.

**All Japanese virtual products (such as game code) and concert tickets may be subjected to an 8% consumption tax

**All successful purchased/winning items cannot be canceled. Weapologize for any inconvenience caused.

Japan Warehouse Rent: Free for 30 days.

Member should arrange shipment within 30 days after items arrive to HOYOYO. After 30 days, HOYOYO will charge each parcel JPY 50 per day. 

Special Warehouse Operation Fees (Optional Services)

1. Repackaging: 500 JPY each parcel

2. Photo shooting:


Small & Medium

150 JPY per set


300 JPY per set


Special Quotation (please ask Customer Service)

3. Special Operation fees: 1000 JPY - 3000 JPY depends on the difficulty of the task

4. Remove Extra Packaging:



300 JPY


400 JPY


650 JPY


Special Quotation (please ask Customer Service)

5. Keep Original Package:

Package Size


100 JPY


200 JPY


300 JPY

6.Extra Strengthening

Normal Extra Strengthening: 500 JPY

Extra Strengthening Packaging (Customized Package Operation) : Operation Fees 3000 JPY up, depends on the difficulty of the task and the material used

**Package damaged NO compensation for this service**

**HOYOYO Warm Reminder: If item values over 50,000 Yen, we suggest customer to request for photo shooting when item arrived Japanese Warehouse. (Operation price can be quoted by customer service.)

Transport restrictions

* If (Length+Width+Height) > 1.7 meter,another quotation is required
--like Car Parts, before you buy it,please contact/ask our staff to check the item accord the post rule or not.

* Total weight can not over 30kg each time

* Maximun length1.5m or less

* If (Length+Width+Height) > 3 meter,you can not use this shipping service.